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What are your basic design file requirements?
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Bleeds: all files must have a 1/8″ bleed on each side
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Safe Area: keep all critical text and artwork inside the trim
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Colors: supply your files in CMYK color mode if you are printing 4-color process
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Colors: supply your files with correct Pantone (U or C) colors selected in file.
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Resolution: 300 dpi
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Fonts: fonts must be converted to curves/outlines
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Transparencies: flatten all transparencies
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File Types: Preferred: PDF, EPS | Also accepted: TIFF or JPEG
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ICC Profile: Japan Coated 2001

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